Contact Our Cargo
Insurance Experts

Get expert advice, instant quotes, and immediate support for all your cargo insurance needs across Southeast Asia. Our team is ready to help protect your valuable shipments.

How to Reach Us

Multiple ways to connect with our cargo insurance specialists across Southeast Asia

Phone Support

Speak directly with our cargo insurance experts for immediate assistance and consultation

Business Hours: Mon-Fri 8AM-6PM SGT

Email Support

Send us your detailed requirements and we'll respond with comprehensive advice and quotes.

Live Chat

Get instant answers to your cargo insurance questions through our live chat support.

Available on website

Mon-Fri 8AM-6PM SGT

Emergency Claims

24/7 emergency hotline for urgent cargo incidents, claims reporting, and immediate assistance.

Available 24/7 for emergencies

WhatsApp Business

Quick questions and updates through WhatsApp for convenient mobile communication.

Quick response during business hours

Online Quote

Get instant preliminary quotes through our online platform for standard cargo shipments.

Instant quote system

Available 24/7 online

Send Us a Message

Fill out the form below and our experts will get back to you with tailored advice and competitive quotes

Contact Form

Regional Offices

Singapore Headquarters

1 Marina Bay Drive
Singapore 018989
Phone: +65 6789 0123
Email: singapore@cargoinsurepro.com
Languages: English, Mandarin, Malay

Thailand Office

123 Sathorn Road
Bangkok 10120, Thailand
Phone: +66 2 123 4567
Email: thailand@cargoinsurepro.com
Languages: Thai, English

Malaysia Office

Menara KL, Jalan P. Ramlee
Kuala Lumpur 50250, Malaysia
Phone: +60 3 1234 5678
Email: malaysia@cargoinsurepro.com
Languages: Malay, English, Mandarin

Cambodia Representative

Diamond Island
Phnom Penh, Cambodia
Phone: +855 23 123 456
Email: cambodia@cargoinsurepro.com
Languages: Khmer, English

Southeast Asia Coverage

Local expertise across six key markets with deep understanding of regional trade routes and regulations

Cambodia

Sihanoukville Port & Phnom Penh coverage

Thailand

Bangkok, Laem Chabang & border crossings

Malaysia

Port Klang, Johor & KLIA coverage

China

Major ports & manufacturing regions

India

Mumbai, Chennai & inland destinations

Singapore

Regional hub & transshipment coverage

Frequently Asked Questions

Quick answers to common cargo insurance questions

01. What does marine cargo insurance cover?

Marine cargo insurance protects your goods against unforeseen losses or damages during transportation by sea or inland waterways. Coverage levels vary based on selected Institute Cargo Clauses (A, B, or C) , offering options from all-risk to named perils protection.

You can receive competitive quotes instantly through our advanced online system for major trade routes. Our assessment considers factors like cargo type, transport mode, and subcontractor reliability to provide tailored pricing.

Yes, we cover various cargo types, with specific Institute Cargo Clauses (ICC) designed for new , moderate , or used and reconditioned goods. Proper packaging is also crucial for claims eligibility across all cargo types.

For a claim, notify your agent or insurer via email with photos/videos within 48 hours. A written notice to the carrier is also required within three days if damage wasn’t initially apparent. You’ll need key documents like the Certificate of Insurance and Commercial Invoice.

Yes, we offer “Ad Hoc Cargo Insurance” for single, specific shipments. We also provide “Open Cargo Insurance” and “Annual Cargo Insurance” solutions to fit diverse shipping patterns and needs.

Incoterms are standardized trade terms defining buyer and seller responsibilities in international transactions. They clarify who handles costs, customs, and crucially, where the risk of goods transfers. This risk transfer point directly dictates when your insurance coverage should begin.

Get Your Cargo Insurance Quote.

Note: BL/Packing List/ Commercial Invoice