Parcel
Insurance

Comprehensive protection for express packages, small shipments, and courier deliveries across Southeast Asia. Specialized coverage for e-commerce, documents, samples, and high-value parcels.

201 K+

Parcels
Protected

90 %

Delivery
Success Rate

35 Hr

Average
Transit

15 Hr

Claims
Response

Parcel Coverage Categories

Specialized protection for different types of ocean cargo shipments and shipping arrangements

E-commerce Packages

Comprehensive coverage for online retail shipments including marketplace orders, direct-to-consumer deliveries, and cross-border e-commerce parcels.

Covers:

Documents & Samples

Protection for important business documents, legal papers, product samples, and time-sensitive correspondence requiring secure delivery.

Covers:

High-Value Parcels

Enhanced security coverage for valuable items including electronics, jewelry, artwork, and other high-worth goods requiring special handling.

Covers:

Supported Courier Networks

Coverage across all major express delivery services and regional courier networks

International
Express

Global Couriers

Coverage for major international express services including DHL, FedEx, UPS, and TNT with comprehensive door-to-door protection.

Regional
Couriers

Local Networks

Protection for regional and local courier services including national postal services and specialized regional delivery networks.

Last-Mile
Delivery

Final Delivery

Coverage for final delivery including motorcycle couriers, delivery apps, and specialized last-mile service providers.

E-commerce
Logistics

Online Platforms

Specialized coverage for e-commerce fulfillment networks including marketplace logistics and integrated shipping solutions.

Express
Air Services

Premium Delivery

Premium coverage for high-priority air express services with time-definite delivery guarantees and enhanced tracking.

Pickup Point
Networks

Collection Services

Coverage for pickup point deliveries including convenience stores, lockers, and automated pickup locations.

E-commerce Insurance Solutions

Tailored protection for online businesses and digital commerce operations

Marketplace Seller
Protection

Comprehensive coverage for sellers on major e-commerce platforms including product liability, shipping damage, and return merchandise protection.

Volume Shipping
Programs

Cost-effective insurance solutions for high-volume shippers with automated coverage and streamlined claims processing.

Return & Exchange
Coverage

Specialized protection for return shipments, exchanges, and reverse logistics operations common in e-commerce businesses.

Cross-Border
E-commerce

International coverage for cross-border e-commerce shipments including customs procedures and international delivery risks.

Fulfillment Center
Coverage

Protection for goods stored in third-party fulfillment centers and warehouses, including inventory and processing risks.

Payment Protection
Services

Additional coverage for payment-related risks including chargebacks, fraud protection, and payment processing issues.

Regional Delivery Coverage

Comprehensive parcel insurance across Southeast Asia’s express delivery networks

Singapore Express

Island-wide same-day delivery

Thailand Nationwide

Bangkok metro and provincial coverage

Malaysia Peninsula

KL metro and interstate networks

Vietnam Express

Ho Chi Minh and Hanoi hubs

Indonesia Archipelago

Jakarta and inter-island services

Philippines Islands

Metro Manila and provincial

Specialized Parcel Services

Enhanced protection features designed for specific parcel types and delivery requirements

Time-Sensitive
Delivery

Premium coverage for urgent deliveries including same-day, next-day, and time-definite services with delay compensation.

Secure Handling
Services

Enhanced security measures for valuable or sensitive parcels including tracking, signature confirmation, and tamper-evident packaging.

Temperature-
Controlled Parcels

Specialized coverage for temperature-sensitive items including medical supplies, food products, and other climate-controlled shipments.

Documentation
Support

Complete assistance with parcel documentation including customs forms, insurance certificates, and regulatory compliance.

Multi-Piece
Shipments

Coordinated coverage for shipments consisting of multiple packages with consolidated tracking and delivery confirmation.

Emergency
Response

Immediate assistance for lost, damaged, or delayed parcels with rapid investigation and replacement coordination.

Get Your Cargo
Insurance
Quote.

Note: BL/Packing List/ Commercial Invoice

Parcel Insurance FAQs

Common questions about express package insurance and courier delivery coverage

01. What is Parcel Insurance, and who should consider it?

Parcel Insurance protects individual packages against loss, theft, or damage during shipping. It’s ideal for e-commerce sellers, retailers, and individuals sending valuable or sensitive items.

Yes, if your parcel is insured, you’re covered for loss during transit, whether it’s due to misrouting, theft, or non-delivery, subject to policy terms and declared value.

We cover a wide range of items, including electronics, documents, apparel, books, accessories, and more. Some high-risk or restricted items may require special approval.

Yes, we offer coverage for both domestic and international parcels, whether you’re shipping within Southeast Asia or to global destinations.

Yes, a commercial invoice, purchase receipt, or declared value is usually required at the time of insurance or claim to ensure accurate compensation in case of a loss.

Get Your Cargo Insurance Quote.

Note: BL/Packing List/ Commercial Invoice